As always, some helpful information for everyone prior to the release. We tend to get large quantities of the same emails/inquiries after each release, so we like to put out as much information as possible.
Many answers can be found on our FAQ and/or terms pages which are linked below. Please use those resources, so we have more time to help any customers that have any issues out of the ordinary.
I also want to reiterate that footsites have changed their process as of the last couple of weeks. We do NOT control order cancellations by retailers. If you see instant credits to your account, it's not out of the ordinary, nor is it due to any issue on our end.
We do not send out retailer confirmations, nor do we receive any emails for you. They can often be delayed, so there is no need to panic if you don't receive anything for a few hours. Confirmations are sent directly to the email address you used on your AutoCheckout information form when placing your slot order. You can check that in the copy of info we sent to you.
Sites are gearing up to drop, and we're fired up and looking forward to the cookout! Stay tuned for further updates!
Contact Us: firstname.lastname@example.org