AJ11 - Jubilee Pre-Release Reminders

Good Morning!

As always, please take into consideration the below. Thank you and let’s cook!

  1. Please use our FAQ and Terms pages if at all possible today. A large majority of inquiries we receive are answered on either of those pages. If you are unable to access those for any reason, you are always welcome to email us: help@rsvpkinz.com.
  2. If you do send us an email, please do not send us several separate emails/chats from the site or app. This will block up traffic and it will only delay our response time further. Be considerate of others as we will be working to help everyone in a timely fashion.
  3. Please be patient with us. We are here and we are ready to cook. On release days, we may have a slightly longer wait time, but your inquiry will be addressed as soon as possible.

Note* Use [Cntrl+F] or [CMD+F] on either page linked below to search for a specific term related to your question to make it easier to find!

As always, we appreciate you all!

FAQ: https://rsvpkingz.com/pages/faq

Terms: https://rsvpkingz.com/pages/terms

Email Us: help@rsvpkingz.com

Yeezy 350 V2 Bred - Pre-Release Statement

Good Morning!

We are fired up and ready for this legendary colorway's re-release!

This pre-release post is pretty typical, but because this release is so highly demanded, I want to go a bit further in depth than usual. First, a few humble requests from our team to all of you today:

  1. Please use our FAQ and Terms pages if at all possible today. A large majority of inquiries we receive are answered on either of those pages. If you are unable to access those for any reason, you are always welcome to email us: help@rsvpkinz.com.
  2. If you do send us an email, please do not send us several separate emails/chats from the site or app. This will block up traffic and it will only delay our response time further. Be considerate of others as we will be working to help everyone in a timely fashion.
  3. Please be patient with us. We are here and we are ready to cook. Delays are expected but your inquiry will be answered as soon as possible.

Next, I want to address a few common questions right off the bat:

No confirmation email from the retailer but charged?

We do not control retailer confirmations. Please allow several hours to receive confirmations and be sure to check spam folders. You can also reach out to the retailer directly after 24 hours.




My slot hasn’t hit yet, what is going on?

All slots are running and will continue to run until the very last pair is gone. We do not pick and choose which ones hit immediately nor are we able to check on your specific slot individually mid-release. Please be patient.




Why am I getting instant reversals from retailers?

This is most common with FinishLine and JD Sports but it can happen, and it’s not uncommon. It’s nothing on our end, and likely not on yours either. Nothing can be done about it immediately, and your slot will continue to run.




Why are people getting multiples, and I haven’t even checked out a single pair?

Once again, we do not pick and choose which slots are successful. This happens, and it’s not within our control. All slots have the exact same chance to cook.




Can I change card info, size, address, etc?

We love y’all, but please do not send this question in...the answer is no.




Once again, PLEASE use the pages linked below if at all possible today.

Note* Use [Cntrl+F] or [CMD+F] on either page to search for a specific term related to your question to make it easier to find!

FAQ: https://rsvpkingz.com/pages/faq

Terms: https://rsvpkingz.com/pages/terms

Email Us: help@rsvpkingz.com

As always, we appreciate you all!

Nick & The RSVP Kingz Team

AJ5 - Oregon Pre-Release Reminders

Good Morning!

As always, some helpful information for everyone prior to the release. We tend to get large quantities of the same emails/inquiries after each release, so we like to put out as much information as possible.

Many answers can be found on our FAQ and/or terms pages which are linked below. Please use those resources, so we have more time to help any customers that have any issues out of the ordinary.

I also want to reiterate that sites have changed some of their processes as of the last few releases. We do NOT have any control over order cancellations by retailers. If you see instant credits/refunds to your account, it's not out of the ordinary, nor is it due to any issue on our end. Your slot will continue to run.

We do not handle retailer confirmations, nor do we receive any emails in your place. They can often be delayed, so there is no need to panic if you don't receive anything immediately. Confirmations are sent directly to the email address you used on your AutoCheckout information form when placing your slot order. You can check that in the copy of info we sent to you to verify that it is correct.

Helpful links below, and stay tuned for further updates!

FAQ: https://rsvpkingz.com/pages/faq

Terms: https://rsvpkingz.com/pages/terms

Contact Us: help@rsvpkingz.com